Terms & ConditionsThese terms and conditions govern all supply of goods and services ("products") by Grandma Jenkins Fruit Cakes to you, the purchaser of goods and services from us, including your use of the website at www.grandmajenkins.co.nz.
We reserve the right to change these terms of trade by notice to you. Notice may be given by posting the revised terms and conditions on our website.
Purchases from our online shop may only be made by persons who are acquiring goods or services for their own use or consumption, and you must not acquire goods from us via the website for resupply (whether in trade or otherwise).
If you are purchasing on behalf of another entity such as a company you warrant you have the authorisation to agree to these terms and conditions on behalf of the entity.
Payment and Delivery
Prices are quoted in New Zealand dollars and are exclusive of any applicable delivery charges. Payment can be made by using the secure credit card facility at checkout. The cost of delivery is as stated on our website and a total delivery cost will be provided in the order summary in your online shopping basket.
P&P to send with tracking anywhere in New Zealand is $9.00 for 1-2 Small Cakes or 1 Medium Cake, $10.00 for 3-4 Small Cakes or 2 Medium Cakes. Rural Delivery is an additional $3.90. Delivery costs for more cakes or overseas delivery is available on request.
Once payment is confirmed we aim to ship your product within 48 hrs. Please allow extra time for weekends and public holidays. We will send you an email with tracking details once your order has been packaged for pick-up.
Returns & Refunds
If for some reason you aren't satisfied please contact me and I will arrange a replacement or refund. If I am out of stock, I will contact you to arrange a refund.
Please store cakes in an air tight container and in a cool place. In warmer months store in the fridge. All cakes freeze beautifully.
Our website is hosted by RocketSpark.com. Creditcard and debit card payments are made using Stripe.com. Stripe is a third-party secure online payment facility. Transactions are processed instantly online and your information is protected by robust e-commerce security standards. We do not store or retain your credit card details. We may collect information that identifies you to enable us to answer your queries and to deliver our product and service to you. The personal information we collect includes that required to receive, process and deliver your order, such as your name, phone number, email address, location, shipping address, and any other information needed to provide the items you have requested. We will not disclose your personal information to any third party except as required to deliver our products or if required to do so by law.
Liability Limitation and Applicable Law
We will always endeavour to have complete and accurate information on our website but to the greatest extent permissible by law we assume no responsibility for the completeness and current accuracy of the information provided on our website.
Our maximum liability to you (if any) shall be limited to the value of any faulty products or services supplied by us and we, our employees, contractors and agents, will not be liable to you for loss or damage of any kind however that loss or damage is caused or arises.
Unless we otherwise agree in writing, this agreement contains all the terms of our relationship and continues to apply no matter where you are located at the time any goods or services are provided to you by us and irrespective of the location where you reside.
Use of our website, supply of products or services by us to you and any other matter arising from these Terms and Conditions are subject to the laws of New Zealand. The Courts of New Zealand shall have non-exclusive jurisdiction over all claims or disputes arising in relation to, out of or in connection with these terms of trade, or with the use of website or supply of any services.
Where you or any other person who you act for, or who you permit to act for you supplies incorrect information for the purchase of a product or service and we incur cost in any matter concerning that name then we may recover the costs incurred by us from you (including legal costs on a solicitor-client basis).
If we fail to enforce any terms or to exercise our rights under these terms and conditions at any time, we have not waived those rights.
If any provision of these terms and conditions is held to be invalid or unenforceable for any reason, the remaining provisions shall remain in full force and effect and the parties shall adjust their respective rights and obligations in accordance with the spirit and intent of the parties as shown by these terms and conditions.
Unless any provision in this agreement expressly provides otherwise, these terms and conditions are not intended to confer a benefit on any person or class of person who is not a party to it.
We may deliver notices to you by sending them to an email address that you have notified to us.